The delivery sector is becoming more and more important in the context of contemporary global value chains, which are characterized by the dominant role played by logistics. In particular, one of the fastest growing market niches at the urban level is represented by the segment of food delivery, which is subject to a constant process of market structure reshaping, concentration and oligopolies formation, led by few main digital platforms.
One of the main issues in this sector concerns the classification of the employment relationship between delivery platforms and couriers: are they employees or independent contractors? Are these workers entitled to the minimum wage or can they be paid a monetary rate for each piece of work?
In recent years, different regulatory tools have been deployed to cope with the rise of these problems, including court decisions, new laws and innovative forms of collective bargaining aimed at correcting the asymmetries characterizing these markets.